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Want Ringo to join the fun at your birthday party or special event? Please fill out the requestRingo_Skating.png form below and we'll do our best to customize the appearance to your needs. Ringo has many talents and tries his best to fullfill each request if possible.  

We want the experience to be meaningful and beneficial to all parties involved. As a result, we ask that you carefully read over the information provided below. The earlier you can make the request, the better chance you have of it fitting into Ringo's busy schedule.

Additional Outside Appearance Information

Ringo Appearance Terms and Conditions

General Mascot Appearance Guidelines 

Ringo can only participate in activities that do not involve speaking.
Ringo cannot participate in activities that may cause bodily harm or injury to the performer. 

Terms and Conditions 

It must be understood that the performer's maximum time in the costume is 45 minutes - 1 hour and less than that in excessive heat and humidity.
The appearance fee is based on the length of time, distance from the H-E-B Center at Cedar Park and general nature of the event.
The appearance fee must be paid in full no later than 2 (two) business days prior to the scheduled event. 

How to arrange an appearance 

A completed mascot request form must be submitted at least 1 (one) week prior to the event. The mascot request form can be completed online (www.texasstars.com/outsideappearances), emailed to [email protected] or mailed to Texas Stars Mascot Coordinator 2100 Avenue of the Stars Cedar Park, TX 78613.
Upon receipt of the request, the Mascot Coordinator will review and contact the requestor by phone or email to confirm or deny availability.
If Ringo is available, the Mascot Coordinator will finalize logistics and a member of our accounting department will send an invoice for the agreed upon appearance fee.
Confirmation for the appearance will be made after payment has been received for the appropriate amount.
Please note that completing the mascot request form does not guarantee a Ringo appearance.

Cancellation 

In the event that the scheduled appearance is cancelled, the Texas Stars will grant a refund of the appearance fee on the following basis: cancellation made at least five (5) business days prior to the event--full refund; cancellation made five (5) to two (2) business days prior to the event--50% refund; cancellation later than two (2) business days prior to the event--no refund. 

If there is a change in the event date for any reason, the Texas Stars cannot guarantee any accommodations for a new date. If any changes occur after the date has been confirmed, please notify the Mascot Coordinator as soon as possible. 

The Texas Stars may reschedule or cancel an appearance for any reason, including changes in the Stars game schedule and unsafe or inclement weather. In the event the Stars must cancel an appearance, you will receive a full refund of the appearance fee; however, the Stars will not provide a refund in the event of inclement weather or any other unavoidable incident results in the cancellation or shortening of an appearance after Ringo has arrived at and/or begun performance at the event. 

The performer reserves the right to walk away from any appearance they deem unsafe, harmful or uncomfortable with no refund provided.